Telecom giant Jio on Monday issued a warning against e-KYC and other scams that could endanger customer information. In an email to its customers.
Jio emphasized that fraudsters and swindlers can act as Jio agents to obtain important information such as Aadhar details, bank account details among others.
Jio also warned customers to dial a shared number or by clicking unsolicited links. Telco stressed that it does not ask customers to download third-party applications as important information can be found in the MyJio app.
“For us in Jio, your safety is always paramount. In the past, a few cyber-related fraud cases have been reported to us, in which, fraudsters identify themselves as Jio representatives and insist on accessing information related to your Aadhaar, bank accounts, OTP etc.
especially on the grounds that eKYC is still pending. (Know Your Customer), ”Jio said in an email to his customers.
In early October, Airtel noted that an online fraudster posed as an Airtel official and phoned an Airtel customer for an update on his Know Your Customer (KYC) form.
After tricking her into disclosing her bank details, the fraudster withdrew a large sum of money from his bank account.
Although Airtel and other telecommunications companies have warned users about fraud, some fraudulent customers are victims of this scam.
Jio noted that customers should not click on suspicious links, which are attached to the email as this could lead to scammers gaining access to the user’s phone information.
Telecom users often receive messages requesting failed KYC verification which means that users will lose access to their numbers within 24 hours.
These messages also send a customer care number and users should call them. Users can easily detect fraudulent messages as they will have spelling and grammatical errors, even the company name will not be spelled correctly.
“Usually a phone number is mentioned in order to share information. When a customer dials a given number, they are asked to install a third-party application that allows fraudsters to remotely access the customer’s phone and bank accounts associated with the device, ”explained Jio.
ALSO SEE: Oppo patents three phones with an extra display in the background
