Facebook has announced a number of user updates around the world. Meta has begun exploring a much-needed new feature for English-speaking users worldwide including creators, locked out of their accounts.
This can be a useful feature because people often do not know how to restore their accounts or who to contact. Facebook has also started testing the feature with creators who do not have a assigned relationship manager.
Facebook on its blog said it releases a number of commentary tools that include swear keyword blocking tools, stop / block controls and strict creator comment controls primarily.
However, in addition to introducing special security tools for creators, Facebook has also announced live chat support for people who have logged out of their accounts. The live chat reporting feature is only available in the Facebook app right now.
“We have begun testing the benefits of live chat for other English-speaking users around the world, including creators, who are locked out of their accounts.
This initial assessment focuses on those who are unable to access their accounts due to unusual activity or whose accounts have been suspended due to a violation of Community Policies.
It will be the first time that Facebook has provided live support to people trapped outside their accounts, ”reads the blog.
If you lose access to your accounts or when someone blocks your account, Facebook will display a pop-up asking users to chat with them. Note says users can contact a support agent if users have a problem.
If you tap the “Chat with us” option, a new chat window will open, and you will be connected to a customer service manager, who will assist you in restoring your account.
United States creators who do not have a shared relationship manager can contact Facebook using live chat support. “Creators can access a dedicated site for creators by logging in via Facebook.
There, they can talk live with a support agent to get help on a variety of issues ranging from payment status to questions about a new feature such as Reels.
This is a small experiment at the moment, and as we grow older, creators will receive an invitation on Facebook or Instagram to join the trial and test new support information, “the blog said.
